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Aristotelis Ke Anthoula

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Frequently Asked Questions

Please see below for all our frequently asked questions. If you have any other questions, please shoot us a message.

About our natural wine

What kind of wines do you make?

We make low-intervention, wild-fermented wines using grapes from growers we know personally. Everything is made in small batches here on the Sapphire Coast. No additives, no fining agents, no colourings, no filtering — just grapes, time, and attention.

Are your wines “natural”?

Yes, in the truest sense: hand-made, wild-fermented, unfiltered, and free from unnecessary additions. We don’t use processing aids or additives, and we never mask flavour. What you taste comes straight from the vineyard.

Why is there a spritz in some of the wines?

A gentle spritz is a natural result of fermentation. As the wines warm up in spring, dissolved carbon dioxide begins to release, though a small amount always remains.

Most wineries remove this CO₂ by forcefully degassing with industrial gas. We avoid this because it can mute aromatics and disrupt the texture of naturally made wines. Leaving a light natural spritz keeps the wine more expressive and vibrant, just as it is in the cellar.

Why are your wines sometimes cloudy?

Because we don’t fine or filter them. Cloudiness is simply natural sediment that settles as the wine matures, and gives wine flavour and character. It’s perfectly normal (and often delicious).

Sediment is a sign of minimal intervention and natural winemaking. It’s harmless and can even add flavour and texture. You can pour gently to leave it behind, or swirl it in – your choice.

Will your wines taste the same every year?

No – and that’s the point. Each season brings new weather, new conditions, and new expressions of the fruit. We make wines that taste like the year they were grown, not a factory template.

Do your wines contain sulphites?

We don’t add sulphites at any stage of winemaking. There are always a small amount of naturally occurring sulphites from fermentation, but we don’t introduce any additional preservatives.

Do your wines cause fewer reactions / headaches?

Everyone’s experience is different, and we don’t make any health claims. What we can say is that many people prefer wines made without additives or processing agents, and they find them gentler and easier to enjoy.

We simply make wine honestly – you decide how it feels for you.

Storing & serving our wine

How do I store your bottles, and how long do they keep?

When you receive your bottles settle for a day or two after delivery — though if you can’t wait, that’s ok!

Store them upright if drinking soon as this helps the wine clarify. For longer-term cellaring, store bottles on their side in a cool, dark place with stable conditions. Look after them well, and they can age gracefully for years.

How long should I refrigerate my wine before serving?

Chill whites in the fridge for a few hours. The warmer the weather, the cooler you’ll want the wine to be.

Reds also benefit from a little time in the fridge – many people serve them too warm, thinking “room temperature” is correct. Give lighter reds 30–45 minutes of chill, and fuller-bodied reds 15–20 minutes, before opening.

Should I chill your reds?

Often, yes. Most of our lighter reds and co-ferments taste amazing with a slight chill – it lifts the fruit and freshness. Give them about 30-45 minutes in the fridge.

For fuller reds, serve just below room temperature. About 20 minutes in the fridge should do it. Many people serve them too warm, thinking “room temperature” is correct.

Should I use a decanter?

Our wines are natural and unfiltered, so you may notice a little haze or cloudiness.

If you prefer your wine clean and precise, pour gently into a decanter (avoid letting it glug) and leave any sediment behind.

For a more rustic (but no less delicious) experience, pour straight from the bottle and let each glass take you on a journey, often becoming cloudier and more textured as you go. Again, for best results aim for a smooth pour, and avoid letting the wine glug.

How long does a bottle last once open?

Natural wines are most vibrant when freshly opened. While they will evolve and mature beautifully if cellared correctly, once open enjoy within 24 hours of opening for the best experience.

Shipping & delivery

Where do you ship?

We ship Australia-wide. For wholesale please fill out our enquiry form. For export enquiries, please contact us directly.

How much is shipping?

Free shipping on 3+ bottles anywhere in Australia.

For 1–2 bottles, a flat rate of $12 applies (shown at checkout).

How long does shipping take?

We aim to ship all orders within 1 business day. Most orders should arrive within:

  • NSW / VIC / ACT: 2–5 days
  • QLD / SA / TAS: 3–7 days
  • WA / NT: 7–10 days

Rural areas may take a little longer.

Do I need to be home?

Wine requires 18+ signature on delivery. Couriers cannot leave wine unattended unless you have a designated safe drop agreement with them.

What happens if a bottle breaks in transit?

We pack everything securely, and on the rare occasion that a bottle breaks, Australia Post eParcel usually catches it and returns it to us before it reaches you.

If something does arrive damaged, we’ll replace it – just send a photo of the issue and your order number and we will promptly get back to you.

Returns & replacements

What if a bottle tastes faulty?

If you believe a bottle is faulty, please get in touch. Natural wines are expressive and can vary, but true faults (eg. cork taint, refermentation where not intended) are rare and we’ll always look after you.

Do you offer refunds?

We can refund or replace faulty bottles. For change-of-mind, contact us – we’re a small producer and handle these on a case-by-case basis.

About our pricing

Why are your wines priced the way they are?

Because we make them the slow way: small batches, wild ferments, gentle handling, and nothing unnecessary added, drawing on knowledge passed down through our parents and their elders. Of simpler times and a slower, more thoughtful way of doing things.

Wine made like this requires more labour, more risk, and more attention – but it also produces the kind of purity, texture, and energy that we love. European wines made this way often retail for 3-4 times the price, simply because they move through import layers and scarcity-driven markets.

We prefer to keep our pricing fair, grounded, and accessible, not inflated by hype or exclusivity – just honest to the work.

Does “fair pricing” mean the wines are less premium?

Not at all. Our wines routinely appear on lists and in portfolios alongside some of the most sought-after natural wine producers in France, Italy, Austria, and beyond.

They’re poured in Michelin-starred restaurants around the world – not because they are expensive, but because they are expressive, alive, and true to place. We simply choose not to attach a luxury markup to work that should be within reach of the people who drink it.

Is it true that more expensive wines are usually more “natural”?

In many cases, yes. High-quality wines – especially from small producers – tend to rely less on additives and industrial processing, and more on careful farming, patient winemaking, and minimal intervention.

If you look at the world’s most respected domaines, you’ll find:

  • small-lot fermentations
  • wild yeast
  • gentle extraction
  • minimal fining or filtration
  • little to no unnecessary additives

These methods are standard practice in great wine. We simply apply the same principles here on the Sapphire Coast – then price the wines fairly.

Why can your wines sit alongside hyped natural producers while costing less?

Because we make them here. Hyped natural wines from Europe carry:

  • importer margins
  • distributor margins
  • scarcity pricing
  • shipping costs
  • currency effects
  • prestige inflation

We remove all that by growing, sourcing, and making locally. The quality is there – the overheads aren’t.

Are you trying to compete with famous European producers?

Not at all. We’re inspired by them, we respect them deeply, and we share many of the same philosophies – but our wines have their own identity, shaped by our vineyards, our coastline, our heritage, and our hands.

The only comparison worth making is this: we make wines to the same standard of craft, care and intent, but keep them accessible.