Some wines, bundles, and packs on our store may be available as a subscription. This policy explains how subscriptions work, how you can make changes, and how to cancel at any time.

When you purchase a subscription, you will receive repeat deliveries based on the frequency and quantity you select (e.g., monthly, every 2 months, quarterly).

Your payment details are stored securely and you will be charged automatically for each renewal unless you choose to pay in advance.

We may occasionally adjust the contents of a subscription if a particular cuvée becomes unavailable. In these cases, we will always substitute with something of equal or greater value and reflective of your chosen style.

You can manage your subscription at any time through your account:

• Change delivery frequency
  
• Skip a shipment
  
• Update payment details
  
• Change delivery address
  
• Swap items where available
  
• Cancel your subscription
  

Your order confirmation emails also include a direct link to your subscription portal for convenience.

We encourage customers to make any changes at least 48 hours before their next scheduled charge to avoid processing delays.

You may cancel your subscription at any time — there is no minimum commitment period.

If you cancel after a renewal order has already been processed or dispatched, that shipment will still be delivered, and the cancellation will apply to future cycles.

If a renewal payment fails, our system (Loop Subscriptions) will automatically retry the charge. If the payment cannot be processed, your subscription may be paused until valid payment details are provided.

We will always notify you by email if this occurs.

For details on faulty bottles, damaged deliveries, or issues with your order, please see our Refund & Returns Policy.

Change-of-mind returns are not accepted for subscription orders, but we are always here to help if something seems genuinely wrong with your wine.

For any return, refund, or product quality questions please contact us.

We’re always here to help and aim to make every experience with Aristotelis Ke Anthoula a great one.