We ship Australia-wide, and most orders qualify for free domestic delivery.

For international customers, we work with a number of distribution partners and can also ship direct where needed. All shipments are fully insured.

FREE shipping on any order of three (3) or more bottles.

A flat rate of $12 applies to orders of 1–2 bottles.

We aim to dispatch all orders within 24 hours.

However, during the warmer months (October–April) we may delay dispatch if there is a risk of heat damage (for example, if a parcel would sit in transit over a weekend). If a delay is required, we will notify you by email.

Estimated delivery time: 1–4 business days depending on your location.

• Free local delivery – available in Merimbula & Pambula areas
  
• Domestic Standard (Australia Post) – $12 or free for orders of 3+ bottles
  

If delivery is unsuccessful, parcels may be held at your local Post Office. If an item is returned to us due to non-collection, redelivery costs are the customer’s responsibility.

If we have distribution partners in your region, we will direct your order to them where possible.

If not, we can provide direct international shipping, which typically dispatches within 2–4 business days and delivers in 7–10 business days depending on location.

All international orders are shipped DDU (Delivery Duty Unpaid). Import duties, taxes, and customs fees—if applicable—are the customer’s responsibility.

Standard International Shipping: starts at $125 AUD. All prices are in AUD.

Once your order has been dispatched, you will receive an email with your tracking details.

If we have incorrectly addressed your order, we will re-deliver, replace, or refund it (your choice).

We cannot take responsibility for orders submitted with incorrect or incomplete addresses.